Complacency at Home
Real life, Real Story
Part
One – Tell Your Story
What were you doing? What was your state of
mind, and what happened?
As I was going about my normal routine at home, I pulled a
chair out to stand on so I could change the light bulb. I should have gotten the step ladder.
What went wrong? (Critical Errors)
I
fell off the chair
What was the injury?
Back
pain, knee pain, contusion
Part
Two – States & Errors
What were the States?
Rushing
Frustration
Fatigue
Complacency
Frustration
Fatigue
Complacency
What were the errors?
Eyes not on task
Mind not on task
Line-of-fire
Loss balance, traction, grip
Mind not on task
Line-of-fire
Loss balance, traction, grip
Part
Three – Critical Error Reduction Techniques (CERT)
What CERT(s) may have prevented the
incident/injury?
Self-trigger on the state (or amount of hazardous energy) so you don't make a critical error
Analyze close calls and small errors to prevent agonizing over big ones
Look at others for patterns that increase the risk of injury
Work on habits (grab the step stool and utilize three points of contact)
Analyze close calls and small errors to prevent agonizing over big ones
Look at others for patterns that increase the risk of injury
Work on habits (grab the step stool and utilize three points of contact)
